Seize the Data #16 - Why Trust Still Decides Whether Analytics Works with Vishnu
Vishnu’s stories span 2002 to 2026. In all of them, the technology changes and the problems stay the same. Projects that ship on time still disappoint, because IT and the business define success differently.
In 2002, Vishnudas Prabhu Kunjibettu built a “Digital Cockpit” for a CEO. It lost the CEO’s trust because one metric meant different things in different systems. In 2026, he says, the problem hasn’t gone away, and AI makes it worse. In this Seize the Data episode, Vishnu (former Director of AI at Microsoft, with 37 years in the industry) and Datalogz’s Luke Severson talk about why projects that ship on time still disappoint, the three kinds of trust AI depends on, and why analytics teams should measure business outcomes instead of technical outputs.
